Effective Date: 14-10-2025

At Due, we aim to deliver your organic sanitary pads quickly, safely, and without any extra cost.

1. Shipping Charges

• We offer FREE shipping across India on all orders.
• No hidden fees—what you see at checkout is what you pay.

2. Delivery Time

• Standard delivery typically takes 3–7 business days depending on your location.
• Orders are processed within 1–2 business days after payment confirmation.

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can use this tracking number to check the status of your delivery at any time.

4. Shipping Restrictions

• Currently, we ship only within India.
• We are continuously working to expand our reach to more locations.

5. Damaged or Lost Orders

• If your order is damaged during transit or lost, please contact us within 48 hours of receiving your order at duenapkins@gmail.com.
• Our team will review the case and provide a resolution.